# Professional Reliability Service Engineer's Team have a duty to acquire and use wisely the understanding, knowledge and skills needed to perform their work. Service Engineer's Team shall: * Act in a reliable and trustworthy manner * Be alert to the ways in which their work and behaviour might affect others and respect the privacy, rights and reputations of other parties and individuals * Recognise the importance of physical and digital security and data protection * Respect confidentiality * Declare conflicts of interest --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.service.engineer/code-of-business-conduct/professional-reliability.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.